Terms of service

 

Individual orders  
The realisation of individual orders can take up to 2 to 4 weeks. NO RETURNS will be accepted for customized orders.

Pricing
Prices are subject to change without prior notice in the event of an error or an increase in supplier costs.

Returns
We gladly accept returns for items that arrive damaged or faulty. For any other concerns, returns must be agreed upon in advance. If you need to return an item, please notify us within 7 days of receiving your order. Please note, postage costs are non-refundable.  All returns must be sent via recorded delivery to our return address. We are not liable for items lost in transit and recommend contacting the shipping provider directly for any delivery issues. Kindly reach out before sending your item back. We reserve the right to decline orders where our returns policy is being misused.

Questions about the Terms of Service should be sent to us at kthomascreative1728@gmail.com.